Privacy Policy

Privacy Policy
Last Updated: 3rd February 2025

1. Introduction
Flowers By Evelyn we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.flowersbyevelyn.com.au and use our services. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely through third-party providers)
• Order history
• IP address and browser details
• Any other information you provide voluntarily

3. How We Use Your Information
We use your information to:

• Process and deliver your orders
• Communicate with you regarding your order or inquiries
• Improve our website and services
• Send promotional emails and offers (if you have opted in)
• Prevent fraudulent transactions
• Comply with legal requirements

4. Sharing Your Information
We do not sell your personal information. However, we may share it with:

• Payment processors to facilitate transactions
• Delivery partners for order fulfillment
• Marketing service providers (if you have opted in)
• Legal authorities if required by law

5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. While we strive for security, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Your Rights
You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you To exercise these rights, contact us at www.flowersbyevelyn.com.au

9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Flowers By Evelyn
GPO BOX 168 Sydney 2001
Email: contactus@flowersbyevelyn.com.au
Phone:0423218499